Privacy Policy
Effective Date: August 13, 2026
Wolfie’s Drive Thru (“Wolfie’s,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us.
This Privacy Policy explains what information we may collect through our website and related services, how we use that information, when we may share it, and the choices available to you.
1. Information We Collect
Depending on how you interact with Wolfie’s Drive Thru, we may collect information such as:
- Name
- Email address
- Phone number
- Mailing address
- Information submitted through contact forms
- Online ordering information
- Customer feedback and communications
- SMS marketing preferences and consent records
- Kids Club or rewards program information
- Information you provide when entering a promotion, contest, or giveaway
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, operating system, pages viewed, referring website, approximate location, and information about how you interact with our website.
2. How We Use Your Information
We may use information we collect to:
- Respond to questions and requests
- Process and fulfill orders
- Provide customer service
- Send order-related communications
- Manage promotions and giveaways
- Administer Kids Club, rewards, or similar programs
- Send marketing communications when you have provided appropriate consent
- Send SMS communications when you have opted in
- Improve our website, menu, services, and customer experience
- Understand website traffic and usage
- Detect, prevent, and address fraud, abuse, security issues, or technical problems
- Comply with legal and regulatory requirements
We will use personal information in accordance with applicable law and the purposes described in this Privacy Policy.
3. Cookies & Analytics
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to help operate the website, understand visitor behavior, remember preferences, measure advertising performance, and improve our services.
Some third-party providers may collect information about your activity across websites or services in accordance with their own privacy policies.
You may be able to control certain cookies and tracking technologies through your browser or device settings.
4. Online Ordering & Payments
When you place an online order, certain information may be collected and processed by Wolfie’s Drive Thru and/or third-party ordering, payment, delivery, or technology providers.
Payment information may be processed directly by third-party payment providers. Their collection and use of information may be governed by their own privacy policies.
We encourage you to review the privacy policies of third-party services you use through our website.
5. SMS Communications
If you voluntarily opt in to receive text messages from Wolfie’s Drive Thru, we may collect and maintain your mobile phone number, consent status, opt-in date and time, and related messaging preferences.
We use this information to operate our SMS program, send permitted communications, maintain consent records, and honor opt-out requests.
You may opt out of marketing SMS messages at any time by replying STOP, CANCEL, END, REVOKE, OPT OUT, or UNSUBSCRIBE.
Your SMS consent information will not be sold or rented to third parties for their own independent marketing purposes.
6. Email Communications
If you provide your email address, we may use it to respond to your inquiry, process an order, provide requested information, or, where permitted and appropriately consented to, send promotional communications.
Marketing emails will include an appropriate method for unsubscribing. Applicable law requires businesses to honor valid email opt-out requests.
7. How We Share Information
We may share information with trusted service providers that help us operate our business, including providers involved in:
- Website hosting
- Online ordering
- Payment processing
- Email communications
- SMS communications
- Analytics
- Advertising and marketing
- Customer service
- Website security
- Business operations
These providers may access information only as reasonably necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, court order, or governmental request, or when disclosure is reasonably necessary to protect the rights, safety, property, or security of Wolfie’s Drive Thru, our customers, or others.
We do not sell your personal information as a standalone mailing list.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
9. Children’s Privacy
Our website and services are not intended for children under 13 to independently provide personal information.
If Wolfie’s operates a Kids Club or other child-focused program, information should be submitted by or with the involvement and consent of a parent or legal guardian where required.
We do not knowingly collect personal information online directly from children under 13 without appropriate parental consent where such consent is required by law.
10. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms, online ordering services, payment providers, and other services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party service before providing personal information.
11. Your Choices
Depending on applicable law, you may have choices regarding your personal information, including the ability to:
- Opt out of marketing emails
- Opt out of marketing SMS messages
- Update certain information
- Request information about how your personal information is used
- Request access to certain personal information
- Request correction or deletion of certain information where applicable
To make a privacy-related request, contact Wolfie’s Drive Thru using the contact information provided on our website.
12. Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and fulfill other legitimate business purposes.
Retention periods may vary depending on the type and purpose of the information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.
When we make changes, we will update the Effective Date at the top of this page.
14. Contact Us
If you have questions about this Privacy Policy or how Wolfie’s Drive Thru handles personal information, please contact us through the contact information available on our website.
Wolfie’s Drive Thru
Greenville, South Carolina